Our plans to continue serving your McDonald’s favourites safely.
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McDonald's
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Hi ,
Following the latest announcements from the Prime Minister, I
wanted to share an update on our plans to continue serving your
McDonald’s favourites safely.
At 00:01am on Thursday we will close our dining areas across
England but, in line with government guidance, we will remain
open for takeaway, Drive-thru and McDelivery® via Uber Eats and Just Eat.
Following the first lockdown, together with our franchisees, we have
made significant changes to our restaurant operations and kitchens
to enhance our health and safety procedures in order to help keep you,
our customers and our employees safe. These procedures include:
• Fewer people working on each shift and the introduction of new measures,
including additional screens in our kitchens and service areas,
to provide a safer environment to help you and our teams adhere
to social distancing.
• Serving a reduced menu with some restaurants running reduced hours.
• Hand washing at least every 30 minutes and providing sanitiser
for our teams, delivery partners and customers.
• Asking customers to respect social distancing guidelines and to
wear face coverings when entering the restaurant, using floor markings
in our restaurants for takeaway, and signposting routes for customers
and delivery partners.
• Cleaning surfaces and equipment, including self-order screens and
card readers, even more regularly.
• Providing our teams with additional protective equipment, including
face coverings, and using contactless thermometers to check their temperature.
The safety of you and our employees is an absolute priority to us. I am
incredibly proud of how our restaurant teams have continued to adapt to
the new ways of working and I am also grateful for your understanding as
we have all got to grips with a new normal. Once again, as we all adjust,
I would ask you to be patient with our teams.
We remain committed to ensure that our people can come to work safely,
whilst continuing to serve the communities in which we operate. In some
restaurants, our operating hours and services may vary. As always, we
will keep you updated via the My McDonald’s app and our website.
COVID-19 continues to affect many thousands of people, and I know these
latest restrictions will impact many people in different ways. I hope you
and your loved ones stay safe and well.
Thank you for your continued support.
Kind regards,
Paul Pomroy
Chief Executive Officer, McDonald's UK and Ireland
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Received on Mon Nov 02 2020 - 14:53:13 CET